Landing at Heathrow is the easy part — finding your ride afterwards is where most trips get stressful. Every terminal has a different arrivals layout, so here is exactly where your Heathrow Airport Taxi Cars driver meets you, terminal by terminal. One rule works everywhere: look for the name board first. Your driver holds a board with your name, tracks your flight, and your 45–60 minutes of free waiting only starts when your flight actually lands.
Terminal 2 — The Queen’s Terminal
Your driver waits opposite the International Arrivals Exit, next to Costa Coffee and the Information Desk. Terminal 2 handles many Star Alliance arrivals, so it can be busy at peak times — the name board is the fastest way to spot your driver. Full details: our Terminal 2 taxi page.
Terminal 3 — Long-Haul Arrivals
Your driver waits in the arrivals hall, by WHSmith or opposite the Travelex currency exchange. Long-haul arrivals can take a while through passport control and baggage reclaim — that is exactly what the free waiting time covers. Full details: our Terminal 3 taxi page.
Terminal 4 — The Quiet Terminal
Your driver waits on the ground floor of the arrivals hall, beside WHSmith. Terminal 4 is smaller and calmer, and it is only a short drive from our base at 450 Bath Road, Longford. Full details: our Terminal 4 taxi page.
Terminal 5 — British Airways’ Home
Your driver waits in the arrivals hall by Costa Coffee and WHSmith. Terminal 5 is large, so agree your meeting point when you book and keep your phone on after landing. Full details: our Terminal 5 taxi page.
Delayed or early? It does not matter
Because we track your flight number, an early arrival or a delay never leaves you standing in arrivals. Your driver adjusts to the real landing time, and the free waiting clock starts then — not at the scheduled time.
Want your driver inside arrivals?
That is exactly what our meet and greet taxi service is: driver in arrivals, name board, help with luggage, straight to the car. For the full service overview, see our Heathrow airport transfers page, or book online in about a minute — or call 0203 388 9999.
FAQs
Q1. Where do I meet my taxi at Heathrow? In arrivals, by terminal — see above; look for the name board.
Q2. What if my flight is delayed? We track it; free waiting starts at landing.
Q3. How do I book? Online or call 0203 388 9999 with your flight number.
